Make sure the user is set under ‘Approval’ type.

    1. Click on the HR tab and locate Employee Profile
    2. Once inside Employee Profile, look for the employee.
    3. Click on the edit icon beside the employee.
    4. Next, locate the “Manage Account” sub menu.
    5. Change the employee User Type to “Approval”
    6. Click on “Save” and click “OK”

Set User as approval in Route Setting

    1. Locate to Setting at the top right corner
    2. Once in Settings, locate to “Approval” and click on “Route Setting”
    3. Locate the designated Route Setting Group, else, click on “Create” to Add a New Route Setting Group.
    4.  Proceed to click on the Edit icon of the selected Route Setting Group.
    5. Inside the selected Route Setting Group, Navigate to “Route” tab.
    6. You may Add Node/Add Level to add the user as approval.
    7. Once done, click “Save”.
    8. Then click “Ok”